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  • Bendi
    Improvements for Clorox Disinfecting Wipes25.0
    Idea last edited February 9, 2012 by Bendi
    Improvements for Clorox Disinfecting Wipes

    I like your products and I do not like to complain about a product, so I am designating this message as constructive suggestions:

    I have a heck of a time finding the "start" wipe in a new container of disinfecting wipes.  I use disinfecting wipes many times each day in my kitchen and bathroom, but I  have never yet been able to find the "start" wipe and I end up wasting 2 or more wipes in order to find a corner to insert into the dispensing gadget at the top of the container.  My suggestion is to simply put a small colored dot on the upper corner of the "start" wipe at the center of the roll.  Oh, would this save a lot of frustration!

    My other suggestion is that you come up with a dispenser gadget that does not come apart with almost every dispensing of a wipe.  I try to be oh so careful when taking a wipe, but invariably the snaps come loose and I have to remove the whole cap from the container and reinsert a wipe through the dispensing gadget.  Oh, would this save a lot of time and frustration!

    I telephoned your customer service department to make these 2 suggestions and she asked that I write my suggestion on your website.  The young woman that I spoke with today was one of the most professional, easy to talk to customer service representative I have ever talked to with any company.  She is a  tremendous asset to The Clorox Company as you only have one opportunity to make a good first impression.  I'm sorry I did not get her name.

    Kathryn

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